Accessibility statement for the Register a Vehicle service

The Register a Vehicle (RaV) service allows vehicle manufacturers and their retailers to upload and register vehicles using a digital web service.

DVLA is committed to making this website accessible in accordance with the Public Sector Bodies (Website and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website has been developed to conform to level AA of the Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines are the internationally recognised benchmark for building accessible websites.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How accessible this website is and how compatible it is with tools

We want as many people as possible to use this website. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)

We’ve also made the website text as simple as possible to understand.

What to do if you cannot access parts of this website

Although we test regularly you may find issues which prevent you from using our site. If you experience difficulty in accessing any part of this website call us on 0300 123 1345, Monday to Friday, 8am to 5pm.

Get help

Ability Net provides guidance about how to:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, email rav@dvla.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint you can contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 25 June 2020 and the website was last tested on 4 May 2020. Details of this report are available on request from rav@dvla.gov.uk.

Following this test report a number of improvements have been made to cater for:

  • application of GDS style toolkit
  • amend text size and colour
  • field formatting
  • radio buttons – field set and legend
  • form fields – unlabelled
  • timeout
  • content order
  • page titles
  • link highlighting
  • headings – no mark-up
  • colour contrast
  • link highlighting colour failure
  • heading structure
  • acronyms and abbreviations
  • non-descriptive links

Further testing will be completed to ensure compliance to accessibility standards. Details of all reports will be available on request.